TECHNICAL EXECUTIVE

Job description

Job Type: Permanent

Education:

Diploma/ITI/Under Graduates/Any Graduates.

Experience: 

 0-4 Fresher/ Experience (Exp.in Tele field is a plus).

Accountabilities: Field Work:

  • Travelling to assigned customer locations.
  • Broad band Installation, Configuration of routers, Fault repairing.
  • Providing customer with quality  and timely resolution on Network and troubleshooting issues.
  • Setting Improper router Configurations, fiber cut Issues, MTU issues.
  • Troubleshooting LAN / WAN issues.
  • Testing networks with large sized Ping.
  • Fiber connectivity rectification, DVR configuration, Quality network maintenance.
  • Ensuring 99.99% Customer Uptime, Maintenance of network switches.
  • Attending repeated customer complaints by giving them best possible resolution and to make sure issue do not persist. 
  • Supporting cross functional team for timely connectivity.
  • Maintaining and reporting network database on regular basis to the team lead.
  • Resolving customer Issues within TAT.
  • Reporting the manager on facing different challenges on daily basis, analyzing and providing the solution to the customer.

Conveyance and Incentives:

Conveyance and Attractive Incentive Scheme.

Work Location:

For different branches in Telangana

Mandate:

Two wheeler with License is mandatory.

Required Documents:

  • Pan card/Aadhar card.
  • Two Passport size photos.
  • Educational Documents Xerox(10th /Diploma/Graduation).
  • For Experienced Candidates additional:
  • Appointment Letters, Relieving Letters Xerox.
  • Last two months pay-slips.

E-Mail address:

Please reach us at Mobile:7095556438/send us your updated profile at: [email protected]

Meet us At:

MITHRIL TELE COMMUNICATIONS.

 5-5-126/1, Plot No:55,Left adjacent lane to D-Mart,

 Road#1,Vanasthali Hills, Vanasthalipuram,Hyderabad-500070

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