Field Technician

Seniority Level

0 to 5 years

Employment Type

Full-time

Industry

Internet Service Provider

Job Functions

Field  Technician

Location

Hyderabad

Job description

Job Type: Permanent

Key Responsibilities:

  • Deployment of new Connections
  • Correction and repair of clients Internet service
  • Network trouble shooting
  • Configurations of Routers
  • DVR configurations
  • Looking for onsite fibre/cable issues
  • Network elements maintenance
  • Resolving customer complaints within the agreed TAT
  • Collection of Network related elements from the deactivated customers
  • Customer service and education
  • keeping Detailed record 
  • Customer centric approach to be adopted at all times

Essential Requirements:

A course in networking would be an added advantage.

Behavioral Competencies:

Withstands Pressure, flexible in terms of working hours, customer orientation.

Full Time,  Permanent

Programming & Design

Qualification:                 

Intermediate/Graduation

 

Experience:

 0 to 2 Years

new connection